Refund Policy
Last updated: May 14, 2026
1. Digital Products
Due to the nature of digital goods, we generally do not offer refunds once the product has been downloaded or accessed. All sales are considered final.
2. Exceptions
We may grant a refund in the following circumstances:
- The product is defective or not as described.
- You have not downloaded or accessed the product within 48 hours of purchase.
- Technical issues prevent you from using the product, and our support team cannot resolve them.
3. Requesting a Refund
To request a refund, please contact us within 7 days of purchase via our contact page or email support@example.com. Include your order number and a detailed explanation.
4. Evaluation Period
We encourage you to review product descriptions and screenshots carefully before purchasing. If you need more information, please reach out to our support team.
5. Chargebacks
If you initiate a chargeback without first contacting us, your account may be permanently banned, and you will be ineligible for future purchases.
6. Custom Development
Custom development services are non‑refundable once work has commenced. Milestone payments may be partially refundable if no work has been completed for that phase.
7. Contact Us
If you have questions about this policy, please reach out:
Email: support@example.com